Privacy Policy
Privacy Policy
1. Data Collection
When browsing this site or making a booking, certain information may be collected:
- First and last name
- Email address and phone number
- Payment information (processed by a secure provider)
- Browsing data (cookies, IP address, etc.)
2. Purpose of Data Use
This data is used solely to:
- Manage bookings and stays
- Respond to requests via the contact form
- Send information related to the stay (confirmation, reminders, post-stay service)
- Improve user experience and site performance
3. Data Sharing
Data is never sold. It may only be shared with:
- Technical service providers (website hosting, secure payment solution)
- Partners necessary for managing the booking (e.g. channel manager platform, local concierge)
4. Data Retention
Data is retained only for the time needed to manage the customer relationship and in accordance with legal obligations (billing, accounting).
5. Security
Technical and organisational measures are in place to protect your data (secure servers, encrypted payments, restricted access).
6. Cookies
The site uses cookies to:
- Ensure proper functioning (technical cookies)
- Measure website traffic (anonymised statistics)
Users can refuse or manage cookies through their browser settings.
7. User Rights
In accordance with the GDPR, each user has the following rights:
- Right to access, rectify and delete their data
- Right to restrict or object to processing
- Right to data portability
To exercise these rights: contact@weareliving.fr
8. Data Controller
SARL Tresserra is responsible for processing the data collected on this site.
9. Governing Law
This policy is governed by French law.