Rental terms and conditions
1. Purpose
These terms govern the booking and rental of holiday homes offered on weareliving.fr. By booking, the guest accepts these terms without reservation.
2. Booking and payment
A booking becomes firm once confirmed by We Are Living and once payment has been received according to the terms stated at the time of booking (deposit, balance or full amount). If payment is not made within the time allowed, the booking may be cancelled.
The price shown includes cleaning, linen and utilities. The tourist tax, where applicable, is payable in addition and collected according to the local council’s rates.
3. Cancellation and refund
Cancellation by the guest (calculated from the arrival date):
| Time before arrival | Refund of amounts paid |
|---|---|
| More than 30 days | 100% |
| Between 7 and 30 days | 50% |
| Less than 7 days | None |
Cancellation by the host: full refund of the amounts paid by the guest.
Holiday rentals are not subject to the 14-day right of withdrawal (Article L221-28 of the French Consumer Code).
4. Check-in and check-out
- Check-in from 5 pm
- Check-out before 10 am
Any unauthorised overstay may be charged as an extra night.
5. Use of the property
The property is intended for the maximum number of guests stated in the listing. Undeclared parties, smoking indoors and pets (unless agreed in writing beforehand) are not allowed. The guest undertakes to respect the neighbours and the house rules.
6. Security deposit and liability
A security deposit may be requested. It is returned after departure, provided the check-out inspection is satisfactory.
The guest is responsible for any damage caused during the stay. The host accepts no liability for loss, theft or accidents concerning the guest’s personal belongings.
7. Insurance and safety
The guest must hold civil liability insurance covering any damage caused during the stay. The property complies with current safety standards.
8. Personal data
Information collected at the time of booking is used to manage the stay. It is never sold. See our Privacy policy.
9. Force majeure
In the event of exceptional and unforeseeable circumstances (natural disaster, strike, pandemic, administrative decision, etc.) preventing the stay from taking place, the booking may be cancelled with no compensation other than the refund of the amounts already paid.
10. Governing law, disputes and mediation
These terms are governed by French law.
In the event of a dispute, the guest should first contact We Are Living (contact@weareliving.fr) to seek an amicable solution. Failing that, a consumer guest may refer the matter free of charge to the consumer mediator.